pq111 Terms & Conditions — Please Read Before Using Our Platform

These Terms & Conditions ("Terms", "T&C") constitute the entire agreement between pq111 ("we", "us", "our", "the Platform") and you, the registered account holder ("you", "your", "the Player"), governing access to and use of the pq111 online gaming platform available at pq111.bio and any associated subdomains or mobile interfaces.

By accessing or using pq111 in any way — including browsing the platform, registering an account, making a deposit, placing a bet, or claiming a bonus — you acknowledge that you have read and understood these Terms, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must cease using the platform immediately.

pq111 reserves the right to update, modify, or replace any part of these Terms at any time. Changes take effect immediately upon publication at pq111.bio/terms-conditions. It is your responsibility to review the Terms periodically. Continued use of the platform following any change constitutes your acceptance of the revised Terms.

📌 Who May Register an Account

To register and use a pq111 account, you must satisfy all of the following conditions at the time of registration and continuously throughout your use of the platform:

• You must be at least 21 years of age. This is a strict minimum — no exceptions are made for any jurisdiction.
• You must be a natural person with full legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be accessing the platform from any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be a current employee, contractor, director, or immediate family member of a pq111 employee or contractor.
• You must register with accurate personal details. Any account opened with false, misleading, or unverifiable information may be suspended or permanently closed.

📝 Registration Requirements

To open a pq111 account, you must provide a valid Bangladeshi mobile number, create a secure password, and verify your number via OTP. Each mobile number may be associated with only one pq111 account. The following restrictions apply to all account registrations:

• Only one account is permitted per person, per household, and per device. Attempts to create multiple accounts — including using different mobile numbers or payment methods to circumvent this restriction — constitute a breach of these Terms.
• You are solely responsible for maintaining the confidentiality of your login credentials. pq111 will treat any action taken through your account as having been authorised by you.
• You must notify pq111 immediately if you suspect unauthorised access to your account by contacting support at [email protected].
• Account registration using automated tools, bots, or scripts is strictly prohibited and will result in immediate account termination.

🪪 KYC (Know Your Customer) Verification

pq111 is required to conduct KYC verification on all accounts prior to processing withdrawal requests exceeding the standard minimum threshold, or at any time pq111 deems necessary. KYC may require you to submit one or more of the following documents:

• A valid Bangladesh National Identity Card (NID) or birth certificate showing date of birth.
• Proof of the mobile wallet (bKash, Nagad, Rocket, or Upay) registered to your account, demonstrating you are the named account holder.
• A recent utility bill, bank statement, or other official document confirming your name and current address, if requested for enhanced due diligence.

💰 Deposit Policy

Deposits to your pq111 account may be made using the supported Bangladeshi mobile wallet payment methods. The following terms govern all deposits made to pq111 accounts:

• The minimum deposit amount is ৳200. There is no maximum single deposit limit unless otherwise specified in a particular promotion.
• Accepted payment methods include bKash, Nagad, Rocket, and Upay. All deposits must be made from a mobile wallet registered in your own name — third-party deposits are not permitted.
• All deposits are made in Bangladeshi Taka (৳). pq111 does not charge a deposit fee; however, your mobile wallet provider may apply their own transaction charges.
• pq111 reserves the right to request documentation confirming the source of funds for any deposit at its sole discretion, particularly where deposits are of unusually high value or frequency.

🏧 Withdrawal Policy

Withdrawal requests are subject to successful KYC verification. Once verified, withdrawals are processed to the mobile wallet registered on your pq111 account. The following terms apply to all withdrawals:

• Withdrawals will only be processed to the same mobile wallet used for the player's most recent deposit unless pq111 approves an alternative at its discretion.
• Verified accounts in good standing can expect withdrawals to be processed within the same business day for requests submitted before 18:00 Bangladesh Standard Time (BST, UTC+6). Requests submitted after this time will be processed on the next business day.
• pq111 reserves the right to delay processing of any withdrawal pending additional verification, fraud investigation, or compliance review. The player will be notified if a withdrawal is placed under review.
• Balances consisting solely of bonus funds that have not completed the applicable wagering requirement cannot be withdrawn. Only real-money balances resulting from the completion of wagering requirements are eligible for withdrawal.

🎁 General Bonus Terms

pq111 offers various promotional bonuses to registered players, including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to the following general terms, in addition to any specific terms attached to the individual promotion:

• All bonuses carry a wagering (rollover) requirement that must be met before any bonus-derived winnings can be withdrawn. The specific wagering requirement applicable to each bonus is stated in the promotion terms.
• Bonuses are credited to a separate bonus balance and are applied to eligible games only. Wagering on restricted game types will not count towards the rollover requirement.
• Only one welcome bonus may be claimed per player, per household, and per device. Attempts to claim the same promotion multiple times via duplicate accounts will result in forfeiture of all associated funds and permanent account closure.
• pq111 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. If a promotion is cancelled after a player has already claimed it, pq111 will honour any wagering already completed at the time of cancellation on a case-by-case basis.
• pq111 employs automated and manual monitoring to identify bonus abuse, including but not limited to coordinated betting strategies designed to exploit bonus conditions, arbitrage betting, and the use of multiple accounts to claim the same offer. Any account found to be engaged in bonus abuse will have its bonuses voided and may be permanently closed.

🎲 Platform Game Standards

All games available on pq111 are supplied by certified third-party providers including Evolution Gaming, Pragmatic Play, Spribe, NetEnt, PG Soft, and Ezugi. Each provider is responsible for the integrity, RNG certification, and RTP accuracy of their own games. pq111 does not alter game outcomes. The following rules apply to all gameplay on the platform:

• In the event of a game malfunction, disconnection, or technical error that interrupts a round in progress, pq111 will resolve the round in accordance with the relevant provider's malfunction policy. Bets placed in a malfunctioning round may be voided and stakes returned.
• Players are responsible for ensuring they have a stable internet connection before commencing a game session. pq111 does not accept liability for interrupted sessions caused by the player's network or device failure.
• Maximum win limits per single round or game session may apply and will be stated in individual game rules or provider documentation. Wins exceeding any stated maximum may be capped at that maximum at pq111's discretion.
• Sports betting markets and odds are set by pq111's data providers. pq111 reserves the right to void bets placed on markets where a clear pricing error occurred, where match-fixing is suspected, or where the outcome was known to the bettor prior to the bet being placed.

🚫 Actions That Violate These Terms

The following conduct is strictly prohibited on pq111. Any player found to have engaged in any of the actions listed below will face immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

• Registering more than one account for yourself, or assisting another person in registering a duplicate account.
• Using the platform while under the age of 21, or registering with false age information.
• Depositing funds originating from criminal activity, money laundering, or any source that violates applicable law.
• Using software, bots, scripts, artificial intelligence tools, or any automated system to gain an unfair advantage over other players or the platform.
• Exploiting software bugs, game errors, or system vulnerabilities. Any winnings resulting from a known or exploited bug must be reported immediately and will be voided regardless of the amount.
• Threatening, harassing, or using abusive language toward pq111 staff or other players via any communication channel.

pq111 reserves the right to determine, in its sole discretion, whether a player's conduct constitutes a violation of these Terms. Any decision made by pq111 under this section is final.

⛔ Grounds for Suspension or Closure

pq111 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, in any of the following circumstances:

• The player has breached any provision of these Terms & Conditions.
• The player's account has been identified as connected to fraudulent, money laundering, or other criminal activity.
• The player has failed to complete KYC verification within the required timeframe after being requested to do so.
• pq111 is required to do so by any applicable law, regulation, court order, or instruction from a competent regulatory or law enforcement authority.

Upon permanent account closure, pq111 will return the verified real-money balance (excluding any uncleared bonus funds) to the player's registered mobile wallet, subject to completion of any outstanding KYC or compliance requirements. pq111 is not obliged to return funds where closure is due to a breach of these Terms by the player.

pq111 is committed to promoting responsible gaming and provides all registered players with access to the following self-management tools, available directly from the account settings dashboard after login:

• Deposit limits (daily, weekly, or monthly) — cap the total amount you can deposit within a chosen period.
• Session time reminders — receive an on-screen alert after a set duration of continuous play to prompt you to take a break.
• Cooling-off periods — temporarily suspend your account for a chosen duration (24 hours, 7 days, or 30 days). During a cooling-off period, the account cannot be reactivated early.
• Self-exclusion — permanently exclude yourself from pq111 for a minimum period of 6 months. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

pq111 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also accept the Privacy Policy. The Privacy Policy sets out in detail the categories of personal data collected, the purposes for which they are used, the legal basis for processing, and your rights as a data subject.

pq111 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Personal data may be shared with payment processors, KYC verification providers, fraud prevention services, and regulatory or law enforcement bodies as required by applicable law or these Terms.

All content on the pq111 platform — including but not limited to software, source code, database architecture, graphic designs, logos, trade names, game interfaces, text, images, audio, video, and data compilations — is the exclusive property of pq111 or its licensed content providers, and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gaming purposes only. You must not copy, reproduce, modify, reverse-engineer, distribute, publicly display, sell, or otherwise exploit any part of the platform's content without pq111's prior written consent.

To the fullest extent permitted by applicable law, pq111 expressly excludes liability for the following categories of loss or damage, whether arising in contract, tort, negligence, or otherwise:

• Any loss of profits, revenue, business, anticipated savings, goodwill, or data arising from your use of or inability to use the pq111 platform.
• Any indirect, special, incidental, or consequential loss or damage arising from technical failures, platform downtime, game errors, or payment processing delays outside pq111's reasonable control.
• Any loss resulting from the player's failure to comply with these Terms, including failure to maintain account security, failure to complete KYC verification, or use of the platform in a prohibited jurisdiction.

pq111 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material — meaning it significantly affects your rights or obligations as a player — pq111 will endeavour to provide reasonable advance notice by displaying a prominent notice on the platform or sending a notification to the mobile number registered on your account.

Your continued use of the pq111 platform after any amendment to these Terms constitutes your acceptance of the revised Terms in full. If you do not agree with any change, you must stop using the platform and may request account closure by contacting support at [email protected].

These Terms & Conditions and any dispute or claim arising out of or in connection with them — whether contractual, tortious, or otherwise — shall be governed by and construed in accordance with applicable law. In the event of any dispute between you and pq111, you agree to first contact pq111 support at [email protected] to seek resolution through our internal complaints procedure before pursuing any external remedy. pq111 aims to respond to all formal complaints within 5 business days.

If you have any questions about these Terms & Conditions, wish to raise a formal complaint, or need to contact pq111 for any account-related matter, please reach our support team using the contact details below. Support is available 24 hours a day, 7 days a week.

Email (plain text — not a link): [email protected]. Response time: within 24 hours for standard queries; within 5 business days for formal complaints.